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Assurance Wireless Phone Upgrades

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Agent

Re: Current Phones

At the moment, there is not a list of compatible phones available. An updated list will be made available within the next week. Meanwhile, if you need a phone, we recommend you contact Customer Care for assistance.

EdwinRG

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Current Phones

What are the new compatible phones right now thatr currently works with assurance?

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Re: Assurance Wireless Phone Upgrades

To say you'd rather we use the phones sent by Assurance Wireless, but then turn around and post a list of discontinued phones can not, is not a suitable answer if you're a cell phone provider. Surely you can offer better phones than this list.
And I did read the merger fail. With the list of discontinued phones you offer, and the constantly upgrading of Access Wireless' up-to-date phones, don't you think an asking price of 70% of Access's company was a bit too steep.
We need better phones too. Not everybody on this program is lazy and don't want to work. Some of us are struggling and just having a good working phone means a lot.
Think about it!!!
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Agent

Re: Assurance Wireless Phone Upgrades

Hi, Prew24! Thanks for reaching out to us. To get further assistance with your request, we suggest you contact Assurance Wireless support at their Social Media channels or call them at their customer care phone number:

-Facebook: https://www.facebook.com/AssuranceWireless/
-Twitter: @AssuranceCare
-Customer care 888-321-5880 

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Re: Assurance Wireless Phone Upgrades

I would like to trade my old government phone for a touch screen phone.
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Re: Assurance Wireless Phone Upgrades

How do I go about getting a different govenrment phone
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Re: Assurance Wireless Phone Upgrades

Good morning, Theresa692! We're sorry to hear about the situation with your phone.

But to get further assistance concerning this issue, you need to contact Assurance Wireless' Customer Support at: 1-888-898-4888.

You can also report your issue through their e-mail address at: ourteam@assurancewireless.com.

We sincerely hope they can help you out with your concern.

RB-1991 (Robert)

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Re: Assurance Wireless Phone Upgrades

Can I use an unlocked phone on assurance? My phone currently hangs up unless I’m on speaker phone as does everyone’s I know with that model but I don’t want you guys to send me a worse one
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Agent

Re: Assurance Wireless Phone Upgrades

Hi. This would depend on your choice on phones. The Unimax is the available phone. You may view the phone online. 

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Re: Assurance Wireless Phone Upgrades

Is unimax 673 better than zte? Mine is zte and I like to upgrade it to unimax 673. Thanks