Apply Account Credit

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5 REPLIES 5
Agent

Re: Apply Account Credit

Hi there, Tinasain27! Thanks for reaching out. Could you please clarify your question? 

Accomplice

Re: Apply Account Credit

What if I don't want outo pay but I want my account credited the balance and wait till I go in the store and buy a new phone
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Agent

Re: Apply Account Credit

Exactly, if the balance on the account is enough to cover your monthly bill, the autopay will not take the payment. 

Accomplice

Re: Apply Account Credit

Okay so once my balance is equal to my monthly payment, they will not auto draft from my bank account for that upcoming bill cycle?

Agent

Re: Apply Account Credit

Hey there! Thanks for reaching out. To use the balance on the account, you'll need make an one time payment to cover the monthly bill. 

Accomplice

Apply Account Credit

I have $17 of credit on my boost account.  I am enrolled in auto reboost.  How do I apply the $17 to my balance so it gets used?