Activate new phone but keep existing phone number

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Agent

Re: Activate new phone but keep existing phone number

Hey there, @austinmom26! Thanks for contacting us. The process of transferring your number to a new Boost Mobile phone, it is called "swap". That process can be done online at: https://myaccount.boostmobile.com/sign-in.html?intnav=UtilNavRobot FrustratedignIn You just need to scroll down to"my device" section, then click on "Swap phones" and the website will guide you throughout the process.

 

If you have issues throughout the process, you can just send us a private message with your phone number, pin, MEID/DEC of the new phone and the SIM card number that came with it, that way we can do it for you.

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Newbie

Activate new phone but keep existing phone number

I am a Boost customer but my service has lapsed. I purchased a newer Boost phone and would like to re-activate my service and have my existing phone number transferred to the new phone. How do I do this?