Hi there Meghanfitz1. Please allow us to look into this by sending us a private message. We will continue to assist you through this channel. The FB post will be linked and no need to reply through FB as well. Victor21
Hello, @Meghanfitz1. Thanks you for contacting us through this channel. Please send me a PM with your phone number and PIN.
You can send a private message by clicking on my name, then selecting the message option from the profile page.