Account validation

Enthusiast

Re: Account validation

Tried it still won't work. Just put my number on this phone. Can't call text nothing. My number went from one boost mobile to the other
Enthusiast

Re: Account validation

I just put my phone number on this phone. Can't use it of course because it says its not validated?

Re: Account validation

For you to send us a private message, you just have select the name of the agent and on the right side there is an option for you to send the private message.

Enthusiast

Re: Account validation

How do I send a private one to you

Re: Account validation

Our apologies for this inconvenience, Chico. Please send us a private message so we can help you with your request.

Enthusiast

Re: Account validation

Just changed my number with a representative. Can't make calls and getting the message cannot validate account.. help...
Agent

Re: Account validation

Hello, jeremynsteph. Thank you so much for reaching out to us. We are sorry for the inconvenience. Allow us to take a look into this matter. Please send us a private message for further assistance.

Re: Account validation

I can't make calls or text after changing my number via boost app
Agent

Re: Account validation

Hello @Oly522. You can reprogram your device by dialing ##72786# if you have an Android, or ##25327# if you have an iPhone, so your device may be programmed with the new number. This should fix the error that says that your account could not be validated.

Enthusiast

Re: Account validation

Hi i changed my number online and now i cant make calls or txt. It says my number is not validated plz help