Account number

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Account number

How can I obtain my account number in order to transfer service?

84 REPLIES 84
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Don’t fret, leaving85! We’ve got you. Can you please send me a private message with your phone number and PIN? 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

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I need my account number to transfer service
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Agent

You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile. On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the Community member in the "To" field and off you go.

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How do I send a private message?
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Agent

Hi, mltennyson. Please send us a private message with the account phone number and pin code.

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I need to get my account number please.
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Agent

Hello, @marylamb95006. Thanks for reaching out to us. Can you please send us a private message with your phone number and PIN so we can assist you further with this request?

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

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Did you ever find your account number?

I can't find mine either.

Could our phone numbers be the account number?

That would make sense!

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Agent

Hiu, Lfiegle. Please send us a private message so we can assist you with that.

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Hello! I also need my account number! I have tried contact Virgin Mobile in a number of different ways and still have not been able to access it.