Hi, @TmMartinez. Thanks for reaching out. Definitely want to help you with this. Please send us a private message so we can further assist you with this. To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
Hello, MsRoa. Thank you for contacting us. We can definitely help you out with that. Just send us a private message with your phone number and PIN to verify your account.