Don't need it anymore. Finally got through to customer service but they really didn't want to give it to me. I don't understand. Would think company would want you to have your account number. Not sure what all the secrecy is about. Kind of ridiculous if you ask me. Makes me wonder why I'm using a company that isn't transparent enough to give a customer their own account number?
I have been on hold for 2 hours trying to get my account number! I've also sent 2 agents private messages to try & receive this information! I am seriously about to cancel this line if I don't get help soon! This customer service is sooo horrible!
Hi there, @dpena2112. To further assist you, send us a private message with your phone number and PIN. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi, Mirandaherron78. Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message.
Hi there litupem. Thank you for contacting us. Please send us a private message with your phone number and pin code to help you out with this. Victor21