Account Suspended

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Accomplice

Account Suspended

My account was suspended because I kept my phone off for a few months. I do that during a certain time of the year and have never had an issue turning it back on after making a payment. Today, I paid my $50, and it is still suspended. Boost has always been helpful with my account but since it is 9:30 PM and on labors day, I can't get a hold of anyone. Please help? I can't access my Amazon account unless I can retrieve my OTP through text lol.

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Agent

Hello LilRod2020. Let's take a look. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.

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Groupie

Hey my account suspended
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Groupie

Hey I payed my bill but my account still suspended
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Agent

Hi! Thanks for reaching out to us. We'll be glad to check that out for you. Please send us a private message for further assistance. To send a private message, go to the user profile by clicking on the username and click on "Send this user a Private Message". Thank you. ~AmyM25

~AmyM25
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Enthusiast

I have had the same issue. My account is still suspended after paying remaining balance
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Agent

You're very welcome.

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Accomplice

Thank you so much!!!

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Agent

Thanks. We've replied to your private message. Please, check your inbox.

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Accomplice

Hi! I sent you the message.

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Agent

HI, Soulsin. Thanks for contacting us. Let's take a closer look. Send us a private message with your phone number and PIN to further research. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".