ACCOUNT HACKED ! NEED HELP !!

ACCOUNT HACKED ! NEED HELP !!

MY EX HACKED INTO MY BOOST MOBILE ACCOUNT AND CHANGED MY PIN THEN REPORTED MY PHONE STOLEN!! NEED HELP!!

12 REPLIES 12
Agent

Hi, Pv_malandro. Thanks for contacting us. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, please click on any of the social care agent's user names and select the option, send this user a private message.

Groupie

I Have Lost my boost mobile account I was robbed and they changed my pin and number can I obtain it back and lock them out?

Groupie

***** pin **** or ****
***** pin ****
both my husbands in my accounts were hacked and we can't get into they were deactivated report a stolen and the pins changed help us I can't even get my can't even get texted my PIN number I don't know what to do
Agent

Please send us a private message with the account phone number and pin code.

Account locked for to many attempts. I never attempted. What now?
Agent

Hi,Dinerosiemanym. How can we help you?

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Agent

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with your phone number and possible pin code to assist you with this. 

Groupie

I am having this same issue
Agent

Hi there, Jmae1991. Thank you very much  for contacting us.


We're sorry for the inconvenience with the phone. To better assist you please send us a private message.