Please accept our heartfelt apology, Bikj007! We definitely want to look into this for you. The credit was supposed to be placed automatically, however, if it wasn't, well be happy to get a resolution for you.
To further assist you, we'd need to access your account. Please, send us a private message with your phone number and PIN to verify your account. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Solved! Go to Solution.