Sort by:
  Question  I'm just curious, if I block another Boost Mobile phone number from texting or calling are they notified? Answer   Boost does not have an account level selective block for voice.  Instead, you can do it from your native Android app instead.  Blocking from Android applies to calls and texts.  Calls ring once and go to Voicemail, texts are sent to a "blocked senders" folder. As you can see, it's more of a re-routing than it is actually blocking, but no notification is sent to your ex BFF, they're just shuffled off to a place you don't have to see if you don't want.   To Block a number in Android from their contact window, click the three button menu at the top right corner of the screen and select "Block number."  Callers will hear a half ring and then go straight to voicemail.  You can decide if you want to listen to the VM or not.  No direct "this person is not speaking to you!" but they'll likely catch on after a while.   gain, no message is sent alerting the other person that you've got the blocked.  You can get to the contact window by clicking the person's name or number directly in your call log or by clicking the three button menu at the top corner of their message screen, go to People and Options, then click their name again.   If you block someone from texting you from your Boost account settings, they get a message that you have chosen not to receive messages. Though it doesn't say 'chosen not to receive messages FROM YOU,'  your ex BFF will probably know you blocked them.  Still worth it if you're being harassed or abused. I know you were asking about this on an Android but for iPhone users who may be reading, it should be noted that selective text blocks will not block iMessages.  You'll need to do that from iTunes (instructions for that here).
View full article
  Question  I recently ordered a new phone. How can I track delivery status? Answer  In addition to shipment delvery tracking after you get an email, pre-shipment tracking can be checked here; https://www3.boostmobile.com/#!/shop/orderStatus/
View full article
Was your phone lost or stolen?  LadyEquinox tells you how to file a claim, order a replacement and a order new SIM card.
View full article
You may be able to make small monthly payments towards the purchase of a new device with Easy Pay Installment Billing
View full article
Question I orderd a new phone through the Boost site. I want to keep my current phone number but didn't see that question during my checkout. How do I keep my current number when I recieve the new phone and activate it? Answer When you're logged into your MyBoost account,  look for the option "equipment swap/esn swap". In that way, you will be able to keep your same number on your new phone.    
View full article
Question How can I change my phone number? Answer Login in to your account you should be able to change it there go to Settings, Change Phone Number . Provide a Zip Code in order to get the area code .   --------  Having trouble? gave us this hint:   Try changing the zip code on the website just make sure the zip code you pick keeps the same area code that you wish to have. For example:  If you try 08104 for an 856 area code and that does not work, try another like 08002 which gives an 856 area code but is from another city.    ----- From an iPhone, to reset the network: You need to go to your phone dial pad and dial ##873283# and then talk/call. This is only for iphones you will get a reset network message and another saying complete or something just say YES or Ok to both of them. I created a topic called Changing phone # on iphone for does that don't know the pin Hope i was able to help you. Have wonderful holiday :)
View full article