how to return a phone i bought online

Enthusiast

how to return a phone i bought online

hi, i bought a phone online yesterday and i would like to return it. i tried to call your number online to get the refund authorization number, but they kept transferring me to the wrong department! Please help, as i know i need to return the device within 7 days of purchase

7 REPLIES 7
Agent

Re: how to return a phone i bought online

Hi  there, return. We'll be more than happy to assist you. We can create the RMA for you. Please, could you to send us the order key via private message?

Enthusiast

Re: how to return a phone i bought online

i just sent you the order key

Enthusiast

Re: how to return a phone i bought online

Hello,
I have the same issue and can’t get to speak to a two when calling the number as it never gives me an option to. Called 15 times and followed different paths. Starting to think this is a scam. I need to return the device I bought ASAP how can I get my return authorization number? I also PM’d you.
Please please help immediately!
Agent

Re: how to return a phone i bought online

Hi Szyeah! We are already replying to your private message. Thanks for your patience.

Accomplice

Re: how to return a phone i bought online

Phone number on Boost website listed for an RMA does not give any option to get an RMA. Really bad for a Nationwide company. How to return new phone within 7 days of purchase?

Re: how to return a phone i bought online

@matske Understood.

PM us so we can follow up? - E.J.
 

Accomplice

Re: how to return a phone i bought online

This is exactly the problem.    How do I "PM" you?