I have auto-boost which takes the money out of my bank account automatically. by bill is usally $50 plus tax. I signed up for boost deals which puts $5 into my boost account every month. My account page showed that it was there and that this month my auto-boost was only going to be $45 plus tax how ever I was still charged $50 plus tax and the $5 Is still showing in my boost account instead of being deducted Why
@abbyrmro is correct. You MUST make a manual payment.
Beacuse like the terms read"I had enough money in my account to cover my monthly payment (or part of my monthly payment). Why did you charge my credit card for the full plan amount?
If you're set up on Auto Re-BoostSM, the entire cost of your monthly plan is automatically charged to your credit or debit card each month. Any money you have in your account balance can be used for services that aren't covered in your monthly plan, such as ringtone or game purchases, international calls, etc."
But The way it is worded it says that 'the system' with charge you no matter what, even if you have more than enough funds in your account.
Which is reiterated here;
"If you are enrolled in the Monthly AutoPay option, the following applies to you:
You will be automatically charged for any monthly recurring charges, bolt-ons, and add-ons, plus any applicable sales and local taxes, every month on your payment due date."