Hey there, troymlp! We are currently experiencing issues with our private messages. Please resend the reply to my user so we may reply.
@EdmundM, I was finally able to respond to you via PM. Why was I locked out of sending messages? that is ridiculous to be messaging boost mobile staff and be locked out of messaging.
Hi there, troymlp! We apologize for the late reply, and sorry to hear about that situation!
Do you remember if you had validated your e-mail address when you were unable to send messages back then?
By the way, we'd also like to know if you're still having issues when trying to place the order through our website.
Looking forward to your response!
Greetings @troymlp, I'm one of the Community Managers. I suspect you may have been unable to send or reply to a private message until you validated your email as the final step of the registration process. It appears that you've completed the verification process and you should be set to go. The agents are collecting your feedback around our web sales process so that we can forward it over to that team.
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I actually verified my email before posting this thread, thanks for the update though. I have tried Several different pc's with different browsers. Different Cards and payment methods and hell even my mobile device. Even sales associates from boost via the sales number were unable to put through an order for these phones.. Is it possible it is JUST the s6? i did a few times attempt to purchase and s7 and s6 on the same order instead of two s6's and that would not work either.