Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Your phone ordering service is BROKEN!

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Agent

Re: Your phone ordering service is BROKEN!

Hi. Please clear the cache and cookies and try again. Victor21

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Accomplice

Re: Your phone ordering service is BROKEN!

unsure of your specific intent, I did what you asked and again tried to order phones as well as I tried to message you.

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Agent

Re: Your phone ordering service is BROKEN!

Understood. Please go to my name ( victor21) and tap on it, see if you see the option to private message. Victor21

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Accomplice

Re: Your phone ordering service is BROKEN!

yup I see it and have sent you messages already via that button

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Accomplice

Re: Your phone ordering service is BROKEN!

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Agent

Re: Your phone ordering service is BROKEN!

Understood. Please verify the following steps to help you place an order online due to receiving an error while trying;
1. Please make sure the Billing and shipping address are the same
2. Please make sure you're using a valid credit card. 
3. It is best if you use Internet Explorer as your Browser
4. Verify if your credit card has a block from bank to purchase on line.
Please verify these options if you continue to have issue please let us know. 

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Accomplice

Re: Your phone ordering service is BROKEN!

Sir I would direct your to read my original post, it seems a bit lackadaisical for you to repeat specifically what I had already done.

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Agent

Re: Your phone ordering service is BROKEN!

Understood. We need to try again since the cache was and cookies were cleared. Victor21

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Accomplice

Re: Your phone ordering service is BROKEN!

https://community.boostmobile.com/t5/Payments-Billing/Your-phone-ordering-service-is-BROKEN/m-p/5133...

Well then there is that, I had already attempted to do so after cookies and cache were cleared.

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Agent

Re: Your phone ordering service is BROKEN!

Hi there, @troymlp. Please make sure to log out and log back into the community, then try sending us the private message so we can discuss your private information.