Wrong Shipping Address

Groupie

Wrong Shipping Address

Hi I ordered a new phone last night and just realized I had put in the wrong state in my shipping address. How can I change the address?

6 REPLIES 6
Agent

Re: Wrong Shipping Address

Hi there Clownfish. We do apologize for the inconvenience. Due to security the address could not be changed once the order is place since the

billing address needs to match the shipping address. We would need to cancel the order for a refund and you would need to place the order again. Please let us know. Victor21

Groupie

Re: Wrong Shipping Address

Okay lets cancel then. 

Thanks Victor Robot Happy

Groupie

Re: Wrong Shipping Address

I sent you a pm with the order # if you havent seen it

Agent

Re: Wrong Shipping Address

Understood. Please remain with us in private will we provide you the information. Victor21

Enthusiast

Re: Wrong Shipping Address

In need to change my shipping ASAP please!!!! Ordered yesterday 6:23pm
Agent

Re: Wrong Shipping Address

Hey there, Vince16. We have received your private message and we will be happy to assist you with that.