Why is cancel an account such a hassle

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Groupie

Why is cancel an account such a hassle

Please I beg I just want to cancel my account since I switched to another carrier and I want to give my phone to someone else but no one has an answer for me
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Agent

Re: Why is cancel an account such a hassle

Hi there, hazeep. Thanks for contacting us.

 

We can help you cancel the account on our end. Please, send us a private message with the phone number and PIN.