What's Up with Lowering Monthly Payments?

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Accomplice

What's Up with Lowering Monthly Payments?

Please explain why every month my plan payment stays the same yet my husband's (same plan) payment lowers each month? We've been with Boost for quite a while and have always paid on time each month. I pay both payments separately and  notice each month my payment stays the same and his lowers. What's up with this?? 

5 REPLIES 5
Agent

Re: What's Up with Lowering Monthly Payments?

Hello NokiNut! Thanks for contacting us. In order to help you with that, we'll need to verify both accounts. Would you be so kind to provide us with the phone numbers and PINs in a Private Message so we can check?

Accomplice

Re: What's Up with Lowering Monthly Payments?

Private message here ( Reply) or elsewhere (such as email or phone)?
Agent

Re: What's Up with Lowering Monthly Payments?

Hello, NokinNut. You can send us the message private message here.

Accomplice

Re: What's Up with Lowering Monthly Payments?

Hmmm, I sent the information in a message in this thread 6 hours ago and POOF! it's gone.... No worries, this is my first time using this forum. Should I resend the info or use another method? I would like to resolve this before our time to ReBoost in a few days. I will not be reachable until the weekend. 

Accomplice

Re: What's Up with Lowering Monthly Payments?

neisis, I will private message you with the information