Please explain why every month my plan payment stays the same yet my husband's (same plan) payment lowers each month? We've been with Boost for quite a while and have always paid on time each month. I pay both payments separately and notice each month my payment stays the same and his lowers. What's up with this??
Hello NokiNut! Thanks for contacting us. In order to help you with that, we'll need to verify both accounts. Would you be so kind to provide us with the phone numbers and PINs in a Private Message so we can check?
Hmmm, I sent the information in a message in this thread 6 hours ago and POOF! it's gone.... No worries, this is my first time using this forum. Should I resend the info or use another method? I would like to resolve this before our time to ReBoost in a few days. I will not be reachable until the weekend.