Want to return phone - need RMA, please

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Enthusiast

Want to return phone - need RMA, please

Hi, 

 

Can an admin please respond and I'll private them the order number. I got the wrong phone. Thanks, E. 

6 REPLIES 6
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Agent

Re: Want to return phone - need RMA, please

Hey there, EKantor! We can definitely help you out with that. When was the device purchased? Can you send us a private message with the order number?

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Enthusiast

Re: Want to return phone - need RMA, please


I have been trying for 3 days to get a RA number to return a new phone purchased online and can't talk to a live person to get it. The 7 day return is running out. If I don't get a number and a response I will be canceling my account and switching to another provider.
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Enthusiast

Re: Want to return phone - need RMA, please

Order Information: 

Order Key:ek-bepp-839375852

Order Line Details

1. Product Details:Boost Samsung J3 Emerge (SPHJ327ABB)

Quantity: 1

SKU: SPHJ327ABB

2. Product Details: Boost Samsung J3 Emerge (SPHJ327ABB)

Quantity: 1

SKU: SPHJ327ABB

3. Product Details: Boost Samsung J3 Emerge (SPHJ327ABB)

Quantity: 1

SKU: SPHJ327ABB

4. Product Details: Boost Samsung J3 Emerge (SPHJ327ABB)

Quantity: 1

SKU: SPHJ327ABB

 

Order total: $ 303.06

 

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Accomplice

Easy pay/ Boost up

Am I Able To Pay Easy Pay In Store With My Monthly Bill?
Agent

Re: Easy pay/ Boost up

Hey there, @Eltonm673. Yes, you can make the payment at the store.

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Accomplice

Re: Easy pay/ Boost up

Okay, Thanks For Helping.