Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Unknown charge

Highlighted
Accomplice

Unknown charge

Yesterday I was going through my recent transactions on my mobile bank and I noticed that boost mobile withdrew $55 from my account and I have no idea why, and I just want to know why
See more topics labeled with:
13 REPLIES 13
Highlighted
Agent

Re: Unknown charge

Hello @Cesarcelaya Would you please send us a private message with your phone number and pin?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.
Highlighted
Accomplice

Re: Unknown charge

Hello I also have an unauthorized charge while reviewing my credit card statement I saw a charge from boost mobile I would like for that charge to be removed 

Highlighted
Agent

Re: Unknown charge

Hello Michaelgregory1, lets do some investigating. Do you have a Boost mobile account? 

Highlighted
Accomplice

Re: Unknown charge

Yes

Highlighted
Agent

Re: Unknown charge

Michaelgregory1, please send us a Private Message with your phone number and pin so we can look into this for you. 

Highlighted
Accomplice

Re: Unknown charge

 
Highlighted
Agent

Re: Unknown charge

Can you tell us how much is the charge you are talking about?

 

Highlighted
Accomplice

Re: Unknown charge

$45.00
Highlighted
Agent

Re: Unknown charge

What is the date of the charge?