Trying to migrate

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Trying to migrate

I am currently a virgin mobile customer and I just bought a boost mobile Samsung galaxy s7. I want to move my phone number with virgin to the bboost samsung galaxy s7 and start the $45 dollar plan with the phone insurance abut none of the automated help fixes this and i cannot get anyone on the phone. Please help
1 REPLY 1
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Agent

Hi there! We can definitely help you out with that. Because the phone number is coming from Virgin Mobile, we have to do a migration which is a different process and can only be performed through customer care. A private message has been sent to further assist you.