We can definitely help you out with that, @Marcel! Please, send us a private message with your order number to further assist you.
You can send us a private message just clicking on my name and then selecting “Send this user a private message".
I am trying to get my tracking number
Hello @EJHICKS2. We'll be glad to help you! Please, send us a private message with the order number, so we can help?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
~ Joy P.