Started a new plan, card was charged but service is interrupted.

Groupie

Started a new plan, card was charged but service is interrupted.

Started a new plan and was charged immediately but it says my service is interrupted until I "ReBoost".
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3 REPLIES 3

Re: Started a new plan, card was charged but service is interrupted.

Hi there and thank you for reporting this issue.

 

I truly apologize on behalf of Boost Mobile for the difficulties you've had as it's really frustrating when this happens. To better help you, please send me your mobile number and PIN code via private message so I can take a look at your account and find what went wrong with the payment transaction.

 

I'll be looking forward to your reply.

 

- Robert.

Groupie

Re: Started a new plan, card was charged but service is interrupted.

I have same problem please help me please

Re: Started a new plan, card was charged but service is interrupted.

Hi there @Yoitmecuz!

 

We truly apologize for that and to better help you, we invite you to send us a private message with your mobile number and PIN. That way we'll check your account and find what happened.

 

Looking forward to your reply!

 

- Robert.