Samsung Galaxy S8+ Burn in issues

Accomplice

Samsung Galaxy S8+ Burn in issues

My Samsung Galaxy s8 plus that I ordered online arrived last Wednesday. The phone is nearly perfect, except it has one issue: screen burn in.  Everytime I use an app/website with a white background, I see a Dunkin Donuts logo, a Facebook logo, a system clock, and more. Now I have a few questions to ask; is this phone eligible for a replacement? And if it is, is it worth it? 

4 REPLIES 4
Agent

Re: Samsung Galaxy S8+ Burn in issues

Hi, BrendenW. The we have a 7 days return policy. If you send me a PM with your Phone number, PIN code, and the original order number for the device I'll check if you're still eligible for returning the device.

Accomplice

Re: Samsung Galaxy S8+ Burn in issues

I'm new to these forums, how exactly do you DM here?
Accomplice

Re: Samsung Galaxy S8+ Burn in issues

I'm new to these forums, how exactly do you DM here?

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Agent

Re: Samsung Galaxy S8+ Burn in issues

You must click on my user name, and you will see the option for "Sending This User A Private Message" on the right of your screen.