Repeatedly lied to

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Accomplice

Repeatedly lied to

In the past 24 hours, I have been lied to, treated in a rude fashion and the worst part- BOOST has taken my money and not restored my service. 

 

How long does it take to fix a mistake???

5 REPLIES 5
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Agent

Hello smaggied. First of, i am sorry about your customer experience so far and most definitely that's not what we expect to hear from our customers. Let me help out. Can you tell me a little about the issue? 

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Accomplice

Thank you. I sent you a message. I look forward to a quick remedy. I haven't had service since yesterday. Almost 24 hours ago. Unbelievable that Boost continues to take my money for a service I can't even use. The worst part is that I've been lied to - on two seperate occasions.

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Agent

Ok, this is what we need to do. Please send me a private message whit your phone and pin number so I can take a look and sort out what is going on.

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Accomplice

sending now. You are now about the 20th person I've spoken to about this. 

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Agent

Thanks smaggied. We will be assisting you privately now.