Referall credit on family plan

Groupie

Referall credit on family plan

Im the secondary on a family plan. I received a$25 credit for a referall. Paid the remaining amout due on plan and it says $25 still due or service interrupted tonight. How to apply credit towards amount due?
3 REPLIES 3
Agent

Hi Haypixie17!

 

We can transfer your balance on credit to the primary account, so that it can be applied towards your bill for the new monthly cycle. Please send us the Phone Number and Security Pin for both, primary and secondary accounts. We'll be glad to assist you!

 

EdwinRG.

Accomplice

EdwinRG can you help me ? I am having the same issue

Agent

Hello Haypixie, Unfortunately that was a misinformation, the $25 credit from referral can not be transferred.