You guys made a huge mistake and let me go saying my new number and prepaid plan was complete. STILL not working, NO live chat. Now I'm stuck with no other phone to use, no service, and no way to reach someone quickly. AWESOME
Hi, Bonniettttt! Thanks for being in our Community. To pass on lower costs of plans and services to our customers, we are unable to apply funds to accounts for minutes, monthly plan credit, or free days of service. Let's look at other plan options that may work better for you.
Be sure to click "✓ Accept as Solution" when you find an answer that works for you.