Sonia Williamson and my husband's is Allen Williamson. We've heard from some family members who are Boost customers as well that have received a free month due to interrupted phone service after Hurricane Irma. I'm planning on starting a family plan with @ least 3 lines, possibly 5 but I think that at least the should receive a free month especially since it was my first of month of service on a new phone. What do I need to do to further see about this?
I live in Sebring, Florida.
We were hit pretty hard by Hurricane Irma as most of Florida was as well.
My original cell phone stopped making & receiving calls but I knew this was because service was interrupted due to Irma.
But after service was restored, My Samsung Galaxy S5 stopped ringing most of the time for incoming calls then I couldn't make any outgoing calls. The data was very spotty & still didn't work right a week or more after service was restored.
Please note that phone worked fine before Irma.
I had to purchase a new LG Stylo 3 from the local Boost store because I was missing too many calls and unable to call anyone, let alone use the data for even a week or more after service was restored.
I'm retired & living off a monthly disability check so I can ill afford to buy that new phone but I had no other choice.
Is there anything Boost can do for a loyal customer?