Re: File a complaint

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Agent

Re: File a complaint

Hello, Mel0978. We're sorry to hear about this situation. We'll need to collect some personal information to find a solution. Please send us a private message with your phone number, pin, order number and more details about your issue.

2 REPLIES 2
Groupie

Re: File a complaint

How do you send a private message?
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Re: File a complaint

Hi there Mel0978! Sorry for the late reply.

 

To send us a private message, you first need to click on our username (RB-1991 in this case). Once you've accessed the agent's profile page, go to where it says "Send this user a private message".

 

Looking forward to your private message!

 

RB-1991 (Robert)