Hey there, Beka50! Please allow up to eight weeks to receive your credit card refund. Your refund will be applied to the credit card account that your purchase was initially charged.
Hi, @hothush. We'd like to know, are you trying to make a payment? Or are you trying to purchase a device? Can you please provide us the exact error message that you're getting?
Understood. We suggest you clear cookies, cache, and browser history, then try to place the purchase again. Also, we recommend you try using a different browser and a different card (if available).