RETURN A phone ordered online

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Groupie

RETURN A phone ordered online

How do I return a phone I ordered online I recently bought the iPhone 7+ and don’t want **bleep** anyone.
6 REPLIES 6
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Groupie

Re: RETURN A phone ordered online

IT anymore*
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Agent

Re: RETURN A phone ordered online

Hey there, Jocrui! Thanks for reaching out to us here. We’d be happy to help. Can you please let us know when you did place the order?

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Groupie

Re: RETURN A phone ordered online

December 2nd
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Agent

Re: RETURN A phone ordered online

Thanks for the information. We'll need to create an RMA on your behalf so you can return the phone. You'll be responsible to pay the shipping charges to return the device. It must be returned in the original packaging. The refund is given within 7-14 business days from the date we received the device and if it meets return policy requirements.
If you agree, please send us a private message with the Order Key, your phone number and PIN so we can proceed.

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Groupie

Re: RETURN A phone ordered online

Hello I barely ordered a new phone again and didn’t seem to like it, i would like to return it.
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Re: RETURN A phone ordered online

Good morning, @Jocrui! Sorry for the long wait! May we know what's wrong with the phone you bought?

 

We truly want to help you!

 

- Robert.