Porting number from Virgin Mobile issue. please help

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Accomplice

Porting number from Virgin Mobile issue. please help

Hi, I'm trying to keep my old Virgin Mobile number, but it says online during activation that it's ineligible to port.

11 REPLIES 11
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Agent

Re: Porting number from Virgin Mobile issue. please help

Hi, @RyanW524 ! We'd love to help you with your issue. Could you please send us a PM with the Virgin Phone number that you're trying to Port? We'll need the PIN code, the IMEI/DEC of the device you're trying to activate, ICCID/SIM card number for the device, 4-digits PIN code combination that you would like to use with Boost, and what plan would you like to activate the phone under as well.

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Accomplice

Re: Porting number from Virgin Mobile issue. please help

it took me a minute to reply back and now im getting no response from my pm, anyone else online that can help?

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Agent

Re: Porting number from Virgin Mobile issue. please help

Hi! We just replied to your PM.

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Accomplice

Re: Porting number from Virgin Mobile issue. please help

awesome thank you, i'll keep a look out
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Agent

Re: Porting number from Virgin Mobile issue. please help

Understood. We'll wait for your response!

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Accomplice

Re: Porting number from Virgin Mobile issue. please help

still waiting for the PM response to show up
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Agent

Re: Porting number from Virgin Mobile issue. please help

Please, refresh your screen.

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Accomplice

Re: Porting number from Virgin Mobile issue. please help

like i haven't been? seriously?
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Accomplice

Re: Porting number from Virgin Mobile issue. please help

try pressing send