Hi, I'm trying to keep my old Virgin Mobile number, but it says online during activation that it's ineligible to port.
Hi, @RyanW524 ! We'd love to help you with your issue. Could you please send us a PM with the Virgin Phone number that you're trying to Port? We'll need the PIN code, the IMEI/DEC of the device you're trying to activate, ICCID/SIM card number for the device, 4-digits PIN code combination that you would like to use with Boost, and what plan would you like to activate the phone under as well.
it took me a minute to reply back and now im getting no response from my pm, anyone else online that can help?
Hi! We just replied to your PM.
Understood. We'll wait for your response!
Please, refresh your screen.