Payment

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Groupie

Payment

It says my account balance was at $35 taken from my debit card and then next day was added to my account but my phone isn’t working
5 REPLIES 5
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Agent

Re: Payment

Oh no! Sorry to hear that, Alyssa-24. We definitely want to look into this for you. Please private message us with your phone number and PIN so we can take a look. 

 

Note: To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".

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Groupie

Re: Payment

It’s not letting me send a private message. Doesn’t do anything when I click on your photo
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Agent

Re: Payment

We understand. Please, clear cookies, cache and browser history. Alternately, we recommend you close the current windows tab and open a new one, then try to send us a private message once again. Please let us know the outcome.

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Groupie

Re: Payment

I have sent the message
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Agent

Re: Payment

Thanks. We've received the private message. We'll continue assisting you in private.