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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Payment Issues

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Groupie

Payment Issues

I paid my account balance last week and it was confirmed (screenshot of the text to prove payment was confirmed), and it hasnt hit my bank account yet. I have a mother who works in accounting. I have checked the transactions and the pending posts on my account and nothing was pushed through or posted. My bank account has not been touched yet. I have been using reboost so there shouldnt be a problem. But i have bills to pay. The customer service numbers DO NOT work. And the email has yet to be replied to. I am very frustrated and this needs to be fixed.
5 REPLIES 5
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Agent

Re: Payment Issues

Hello @MaddieW2016. A private message has been sent to further assist you.

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Newbie

Re: Payment Issues

My payment won't register and they're about to cut off my phone. I have screenshot proof and my banking statement that says I made the payment on 9/27/17
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Newbie

Re: Payment Issues

Can someone contact me with the resolution of this problem please
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Re: Payment Issues

Ive called several times. And so has the bank
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Re: Payment Issues

@Bossibiatch918 Hi. Please send us a private message with more details on this matter. - E.J.