Payed bill but service interrupted?

Groupie

Payed bill but service interrupted?

I set up my phone yesterday and the plan for 35$. The 35$ is showing in my account balance but it's saying my service is interrupted. It's been 24hrs and it's still doing this.

5 REPLIES 5
Agent

Re: Payed bill but service interrupted?

Hey there, ajro0102! If it is a pre-owned or used phone, you must add $10 for the reactivation charge to start service. If your phone is new, send us a private message so we may take a closer look.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

Groupie

Re: Payed bill but service interrupted?

Hey I’m having the same problem, were you able to resolve it ? If so ,I would love to know what you had to do
Agent

Re: Payed bill but service interrupted?

Hi there, Jahnellyz12. Thank you very much  for contacting us. 


We're sorry for the inconvenience with the service. We'd like to have a look at the account. Please, send us a private message your with phone number and PIN to have a look at your account.

Groupie

Re: Payed bill but service interrupted?

How do i send pm ?
Agent

Re: Payed bill but service interrupted?

To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".