I set up my phone yesterday and the plan for 35$. The 35$ is showing in my account balance but it's saying my service is interrupted. It's been 24hrs and it's still doing this.
Hey there, ajro0102! If it is a pre-owned or used phone, you must add $10 for the reactivation charge to start service. If your phone is new, send us a private message so we may take a closer look.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hi there, Jahnellyz12. Thank you very much for contacting us.
We're sorry for the inconvenience with the service. We'd like to have a look at the account. Please, send us a private message your with phone number and PIN to have a look at your account.
To send a private message just click on the picture of any user and, in the next screen, click "send this user a private message".