Paid bill & service interruped 6 hrs later

Newbie

Paid bill & service interruped 6 hrs later

I am on the $3 daily plan. My service was interrupted today because there was money on my account balance. I was finally able to pay the minimum $5.00 payment to restore my service at 6 pm. Six hours later, at midnight, my service was suspended again. I didn't even get a full 24 hrs of service. This has never happened before and I am very upset about it. I feel really ripped off right now!!!
2 REPLIES 2
Agent

Re: Paid bill & service interruped 6 hrs later

If you add money in the middle of a day on a day when your daily subscription has not already been paid, you will be charged the subscription fee and will receive the Daily Unlimited plan benefits for the remainder of that day (until 12:00 am based on your time zone). At 12:01 am (based on your time zone), you will be charged the daily rate for the next day.
Newbie

Re: Paid bill & service interruped 6 hrs later

Well I almost always do it that way & that is absolutely ridiculous. It's also very unfair. I am seriously considering switching to another carrier.