PIN changed not by me

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Newbie

PIN changed not by me

My phone stopped working suddenly today. My account became disconnected and the pin was changed I did none of this and I am the only one that manages my account. I just paid my bill on Tuesday. What gives?
3 REPLIES 3
Agent

Re: PIN changed not by me

Hi, @Footllman62!

 

So sorry to know about this. Definitely want to look into this for you. Can you please send us a PM with your phone #?

 

~Nosh_CxUx

 

Newbie

Re: PIN changed not by me

Good morning

 Someone or something are blocking numbers from my texting phone # list I haven't requested to block. I can receive and make phone calls to the numbers, but the texting is strangely blocked.

Re: PIN changed not by me

Hey there, lawdot1066! Sorry for the late reply!

 

To further help you, please send us a private message including your mobile number, 4-digit PIN, and the numbers you're unable to text.

 

Looking forward to your reply!

 

- Hozuki_Robert