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Order still processing

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Groupie

Order still processing

I brought my phone yesterday around 11:30 am and i pick next day shipping. I'm wondering why when i went to go look it up it still say it's processing. If it should be here by today. Doesn't make sense to me. It's my first time buying a phone through boost Mobile online.
1 ACCEPTED SOLUTION

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Agent

Re: Order still processing

Hi there smoothog24. Thanks for reaching out. Can you please send me a private message with the order key to check the status of your order? Let me help.

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7 REPLIES 7
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Agent

Re: Order still processing

Hi there smoothog24. Thanks for reaching out. Can you please send me a private message with the order key to check the status of your order? Let me help.

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Groupie

Re: Order still processing

How do it send you a private message this my first time on here.
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Agent

Re: Order still processing

No problem there. Go to my profile or tap on my profile and you will see the option there to send me a private message.

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Groupie

Re: Order still processing

can i send you a private message too because i did the same thing and ordered a phone with next day shipping and it still says processing

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Agent

Re: Order still processing

Yes kalobp1998, we'll be waiting for your private message. -EdwinRG.

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Re: Order still processing

My order has been processing for a really long time I ordered my phone yesterday and I’m supposed to get my phone today ?! What’s going on ??
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Agent

Re: Order still processing

@kalobp1998 @Ashanti_a1999 Hey there! Definitely wanna look into this for you.  Please send us a private message so we can look into it. To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges.