I have been waiting for a phone I ordered and decided to check the order status just to find out it hasnt even been shipped. I placed my order November 6, 2017 (after 1pm) and its November 8t, 2017 and still hasn't even shipped.(ORDER STATUS: PROCESSING) NEED TO KNOW WHATS WRONG ASAP
Hey there! I’m sorry you did not get your overnight package today. We were made aware of a minor system issue at our Distribution Center which delayed overnight orders from leaving the facility. I can confirm your package will be leaving the facility today, 11/8 and be out for delivery in your area tomorrow, 11/9.
Hi, Tyshawn21! Orders placed after 1PM local destination time will not be processed and shipped until the following business day (Mon-Fri excluding Holidays). The next business day is after the order has been processed and shipped.
Really sorry to hear that, Tyshawn21! Are you unable to set up the Touch ID? If so, we recommend you access this link for instructions on how to set it up: https://apple.co/1ZVD2Jf.
Alternately, we suggest you take the phone to the nearest Apple store for more assistance with the Home button. You can use this link to locate the nearest store: https://locate.apple.com/.
I am currently having this problem and I was wondering if you had figured out what happened? I ordered my phone yesterday around 4pm and i've been told it would be shipped today as it is the next business day but it still has not shipped.