Order processing taking forever!

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Newbie

Order processing taking forever!

I've order a phone yesterday and its been almost 24 hours and still the order is still processing and took the money out of my account. I paid extra money for it to be shipped quicker. How long will it take for my order to process?
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38 REPLIES 38
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Groupie

What is the point in paying expedited shipping if you're going to get your phone late anyways.
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Agent

Hey there, IzzyB! Orders submitted after 1:00pm (local time) are processed on the following business day. Keep in mind that weekend shipping is not available. 

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Groupie

Yes I ordered an iPhone 8 plus yesterday and I put next day shipping so I'm wondering if it's coming today
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Hey there, Teriomane! Orders placed after 12PM local destination time will not be processed and shipped until the following business day (Mon-Fri excluding Holidays). Shipments going to AK and HI are only eligible for Two Day service.

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Groupie

Can you help me, I ordered an Iphone 6s on friday, paid for 1 day shipping but it's still not here now its saturday. On google it says Fexex and UPS delivers on Saturday but not Sunday so I was expecting it. It still says " Order Processing".
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Agent

Hi there Imlck97. So sorry for misunderstanding. There are no deliveries from Boost Mobile on the week-ends or holidays. You should receive your phone on Monday. Victor21

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Groupie

Oh Okay, thanks!
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Groupie
Groupie

Order phone yesterday at 1:02pm. Still showing being processed
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Agent

Hey there, Dju! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!