Order Status: Closed

Go to solution
Accomplice

Order Status: Closed

On Saturday, I placed an order with expedited shipping. Today, I noticed my order status is "closed", but I have not received an email, or any other notification, that my new phone has shipped, not have I received tracking information.
I did check my email Spam folder, as well, and there is nothing there.
How can I get my tracking info?
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Accomplice

Re: Order Status: Closed

Email just arrived with tracking. Thank you.

View solution in original post

4 REPLIES 4
Highlighted
Agent

Re: Order Status: Closed

Hello sea_change, can you send me a Private Message with the order number?

Highlighted
Accomplice

Re: Order Status: Closed

Per your PM, I waited until today (next business day) for an update with my tracking information. I have yet to receive any tracking info, whether through My Account or through email.
Highlighted
Accomplice

Re: Order Status: Closed

Email just arrived with tracking. Thank you.

View solution in original post

Highlighted
Agent

Re: Order Status: Closed

Hello, sea_change. We are glad to hear that!