Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

No service?

Highlighted
Accomplice

Re: No service?

OK good to know. Thanks.
This has been happening on and off for over a month now. I can't make or receive calls or texts. But my wife's phone also with Boost has never lost a signal... Not sure about the outage...
Thanks again for your help and I hope it gets fixed soon
Highlighted
Agent

Re: No service?

@Timm1 You're more than welcome. We'll make sure to resolve this as soon as possible.

 

~ Joy P.

~ Joy P.
Highlighted

Re: No service?

I haven't had service at my house since I woke up this morning and neither have my sister and parents. But when we drive like 10-20 miles away we get service.
Highlighted
Agent

Re: No service?

Hello @LexiTheReader

 

Thank you so much for contacting us. We are really sorry you are having such a negative experience with your service. Please allow us to investigate this issue. Could you please send us your phone number, pin number and your address?

 

~ Joy P.

~ Joy P.
Highlighted

Re: No service?

How do I send it to you?
Highlighted
Groupie

Re: No service?

No service or showing 3G
Highlighted
Agent

Re: No service?

That’s definitely not okay. So sorry to hear that you’ve been experiencing this, @Asmithbrown! We can definitely help you out with that. To research further, please private message us your phone number and PIN so we can take a closer look.