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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

No order confirmation

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Enthusiast

Re: No order confirmation

 I ordered 2 iphone 6 plus by mistake (ordered one more time since it said their ws an error and I thought I put it in wrong) and I said there was an error with the purchase. I ordered it after 1 p.m. and it still took money out of my account. Iv'e tried contacting but I can't get anyone to speak to me. Do I still get the phones? (If  I can cancel 1 that would be nice) I also didn't log in before purchasing. Also I didn't get an order confirmation. 

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Agent

Re: No order confirmation

Hi there @jonsjohnson. When did you place the orders?

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Agent

Re: No order confirmation

Hi there @Jisrael1970. Sorry for the delayed response. Did you receive the phones and were able to send one back to us?

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Groupie

Re: No order confirmation

i have yet to receive order confirmation or status update. I order my phone friday 12 am and it said shipped, but i had not recieved any emails or tracking information, i would loveeeeeeeeeeee to know when it will arrive


@EdmundM wrote:

If it is processed successfully it should arrive Monday-Tuesday. We can help you check on the order status as well. If you would like us to do so, feel free to send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.