NO $G LTE, ONLY GETTING 3G AND SMS MESSAGES WONT SEND OR RECEIVE

Groupie

NO $G LTE, ONLY GETTING 3G AND SMS MESSAGES WONT SEND OR RECEIVE

Haven't been able to receive or send SMS Messages for the last 3 days. Last week I received SMS messages 2 days after they were sent to me. My plan calls for UNLIMITED 4G LTE and I haven't been getting anything but 3G. I'm very disappointed with the customer support as it's so hard to reach anyone for assistance. FIX THIS PLEASE

1 REPLY 1
Agent

Re: NO $G LTE, ONLY GETTING 3G AND SMS MESSAGES WONT SEND OR RECEIVE

Hello @bfinkelstein So sorry about the trouble! Please, send us a private message with the address where you're having this issue.

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.