My Order Still Says Fraud team ...

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Enthusiast

My Order Still Says Fraud team ...

My Order Still Says Fraud Team nd Pending But Y'all Already Took The money Out of My Account And I Put Expited Shipping ; How Long Will This Take To Process And Ship ? I Order At 6 a.m.
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Agent

Hey there, Samone99! You should receive an update through email. It can take up to 24 hours.

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8 REPLIES 8
Agent

Hey there, Samone99! You should receive an update through email. It can take up to 24 hours.

View solution in original post

Enthusiast

Hello my order status is saying that pending fraud team and it's been almost 5 hours and I paid for the 1 day shipping so can u tell me what the hold up is because I paid for the phones already the money is gone from my bank
Agent

Hello, @vikkimarie1985. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.

Enthusiast

I don't know how to send a private message
Agent

You can send a "PM" or private message a couple of different ways. If you click on the name of the person, you'll be taken to their profile.  On the right side of the screen, you should see "send this user a Private Message". Click it and you'll be taken to the PM window with their name already in the To: field. Type up what you want to say, hit send message and you're good. You can also go to your own profile by clicking on your name from the forums and then clicking the PM icon. From the PM window select "New Message" and type the user name of the   Community member in the "To" field and off you go. -Kira_M.

Accomplice

Problem solved.

Thank you social care team Smiley Happy

Agent

Hi, jamescarroll! We will continue to assist you through your private message.

Accomplice

Thank you. It has been solved. You have a great social care team.
🙂