Just Orded an iPhone X for overnight, current status says ORDER_VERIFICATION_PENDNG_FRAUD_TEAM

Enthusiast

Just Orded an iPhone X for overnight, current status says ORDER_VERIFICATION_PENDNG_FRAUD_TEAM

I really want to know what is going on. Yes, my card fraud protection went off, but I said it was authorized and the payment went through when I tried it again.

6 REPLIES 6
Agent

Hey Kekrad,  since the fraud protection went off, the fraud team has to clear the order. Send us a Private Message so we can look into this.

Enthusiast

Message sent

Agent

@Kekradsend us the order key in a private message so we can look into this for you. 

Agent

Kekrad  Send us the order key in a private message.

Enthusiast

@TabithaThe message with the key was just sent

Agent

Kekrad, received lets continue in the private thread.