how do I request cancellation of an order without disclosing my order number. Im am attempting to cancel within 4 hours. It appears my previous post has been deleleted or edited. Please advise.
Hey there, Tnwhunter! Thanks for contacting us. The order can only be cancelled within 4 hours. However, the order number needs to be provided in order to start the process. If more than 4 hours, we'll be unable to cancel the order, but once you receive the package, you just need to contact us back (before sending the device) that way we can start a return process.