Good afternoon! Please, accept our sincere apologies. We don't want you to feel this way or lose you as a valued customer. We'll be more than happy to investigate and clarify this situation for you. Would you be so kind to send a "Private Message" so we can further asist you, if not let us know so we can send it to you?
Can you please send me a private message with your phone number and pin to access your account and assist you?
Hello @Traciej73 sorry for the inconvenience. Please, send us your phone number and PIN in a private message to check the account.